Carriers will NOT accept personal checks or credit cards at time of delivery or when the vehicle is loaded.
To finance your auto transport, select PayPal as your payment method and choose the “PayPal Credit” option when you log-in to PayPal. This option is offered by PayPal and subject to their terms and conditions.
If you are shipping to or from a rural area, it may take longer. Consider meeting the carrier in or near a major metropolitan area to decrease the price and speed up your shipment.
0 - 200
200 - 600
600 - 1000
1000 - 1500
1500 - 2000
2000 - 2400
2400 and up
1 - 2
2 - 4
3 - 5
4 - 6
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7 - 9
Delivery Date & Time
The delivery date depends on your estimated transit time. Once your order is dispatched, you receive an estimated arrival date. Know that it is difficult to pinpoint an exact day and time for delivery. Factors such as weather, traffic and other car loads can affect it.
Can great weather and good traffic be a bad thing? Possibly. It may cause your vehicle to be delivered ahead of the estimated schedule.
If you need a guaranteed pickup or delivery date, please call our auto transport logistics specialists and let them know that you need expedited shipping. For more details, please visit our Expedited Transport page.
Communication with your carrier is the key to a successful car shipment. You have their number and they have yours. Usually carriers will call you hours in advance to give you an estimated drop-off time. They call again when they are in the area to give you a more specific hour of arrival.
may cause damage to the interior of your vehicle (these damages are not insured by Montway)
not the responsibility of the truck driver
can compromise the weight limitations
can damage car suspension
may cause damage to the undercarriage due to extra weight
Under NO circumstances are Explosives, Guns, Ammunition, Flammable Products, Narcotics or any unlawful contraband allowed in your vehicle during transport.
Every truck driver is subject to inspection at state lines and can be fined for hauling personal items as the “Federal and State Department of Transportation (DOT) regulations prohibit the transport of household items in vehicles being transported by auto carriers.
Record of the Vehicle Condition at Pickup and Delivery
A bill of lading is a detailed list of a shipment of goods in the form of a receipt given by the carrier to the person consigning the goods at pickup and at delivery. It is often abbreviated as just “BOL”. When it comes to auto transport, it is used to record any existing external damage before transport as well as any new which happened during transit that is marked at delivery. For that reason this is the most important document for insurance claims.
The Procedure for Pickup and Delivery
Before loading your vehicle, you and the carrier carefully inspect it for pre-existing scratches, dents and other damage
There is an image of the vehicle on the bill of lading. The truck driver marks all pre-existing damages in the correct area of the image
It is highly recommended to tell the truck driver to record the current mileage of your vehicle’s odometer. It’s also highly recommended to take several pictures of the vehicle at pickup and again at delivery.
Both the truck driver and you sign the document and each must keep a copy of it.
If you disagree with what the truck driver is marking, please call us for assistance at the time of pickup, (800) 266-2202.
At the time of delivery, the truck driver must allow you to carefully inspect your vehicle again.
If there are any NEW scratches, dents or other damages to your vehicle you must mark them on the bill of lading in the proper area of the image and write down in the field for exceptions/comments an exact description of the NEW damage. Taking pictures at pickup and delivery is highly recommended.
AFTER the inspection, both the truck driver and you should sign the document and each must keep a copy of it.
After the inspection, if there is a balance due for your shipment, legally you still must pay the carrier even if there is an issue with the vehicle. An insurance claim and payment of freight charges are two entirely different transactions.
At the time of delivery, if there is a disagreement on the condition of the vehicle, please call us at (800) 266-2202.
You have the right to mark on the bill of lading any issues you find with your vehicle.
If there is an issue with the vehicle on delivery, remember you still must pay the carrier the transport fare. An insurance claim and payment of freight charges are two entirely different transactions.
Damage to vehicles is rare and unexpected, but it can happen. In that event, properly filling out the bill of lading can save you a lot of time and stress and can help ensure a successful insurance claim. We are happy to assist you with any questions or concerns you may have – call us at (800) 266-2202
Pay close attention to the bill of lading!
It’s your record of the vehicle’s condition at pickup and delivery
A bill of lading – often abbreviated as BOL — is a detailed list of a shipment of goods, written as a receipt given by the carrier to the person consigning the goods at pickup and at delivery. Used in auto transport, it records any existing external damage before transport as well as any new damages that happen during transit and are noted on delivery. That’s why this is the most important document you can have for insurance claims.
Yes, it is! However, it depends on the status of your order:
If your order HAS been assigned (dispatched) for loading, your payment is refundable, less a $195 service fee or the amount of your partial payment, whichever is less.
You are notified by email as soon as your order is dispatched. At this point, we have already made a reservation for your vehicle. Therefore, due to services rendered, we refund the difference to $195.
Get a Quote
Receive an instant quote online or call in and speak directly to a transport specialist. Either way, we’ll save the information so it can be emailed to you for a decision at your leisure.
Of course, we verify that the carrier’s insurance is up to date with the proper coverages, but we also provide our own backup cargo policy so that your vehicle has twice the protection while it’s in transit!
We offer open or enclosed transport for inoperable and modified vehicles, and top-load spots for extra protection from stone chips or fluids leaking from other vehicles. If you need a special service and you can’t find it listed with online booking, please call us and speak with a transport specialist.
The time it takes your shipment to arrive depends on many things — weather, traffic, supply and demand, and unforeseen circumstances. Each shipment is different, and we’ll go over the variables at the time of booking.
Every vehicle, every customer, and every situation is different. That's why we offer several shipping options to meet your individual needs.
We ship for auto auctions, dealerships, relocation firms and relocating individuals, moving companies, snowbirds, and the military–anyone who needs a vehicle transported.
No time to wait? Can’t accommodate “estimated” pickup dates? Order an expedited shipment – you call the shots!With this premium service, your vehicle will get priority over any others on the same load. In as little as a few hours, you can see your vehicle safely off to its destination.
WHO USES US
It’s easier to ask, Who doesn’t? We ship for Auto Auctions, Dealerships, Relocation firms and relocating individuals, Moving companies, Snowbirds, and the Military – anyone who needs a vehicle transported.
Are You Ready To Get Started?
If you would prefer to speak to one of our experienced Transport Specialists, feel free to give us a call at (888) 687-3243!